Cookie Policy

Last updated: April 19, 2025

This Cookie Policy explains how Infinite Nature Group ("ING," "we," "us," or "our") uses cookies and similar tracking technologies when you visit the ING Bot Hub at infinitenaturegroup.com.

1. What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently and to provide information to site owners. Similar technologies include local storage, session storage, and pixels.

2. Cookies We Use

2.1 Essential Cookies (Always Active)

These cookies are necessary for the Service to function and cannot be disabled:

• Session cookie — Maintains your login session and authentication state. Expires when you close your browser.
• CSRF token — Protects against cross-site request forgery attacks. Expires with your session.
• Subscription status — Remembers your plan tier for access control. Expires in 7 days.

2.2 Preference Cookies

These cookies remember your settings and choices:

• Cookie consent (ing_cookie_consent) — Remembers whether you have acknowledged our cookie notice. Expires in 12 months.
• Chat preferences — Remembers your last-used bot or conversation state. Expires in 30 days.

2.3 Advertising Cookies (Third-Party)

These cookies are set by Meta (Facebook) through our Meta Pixel integration:

• _fbp — Meta Pixel browser identifier used for advertising targeting. Set by Facebook. Expires in 3 months.
• _fbc — Meta click identifier for attributing ad clicks to conversions. Set by Facebook. Expires in 3 months.
• fr — Facebook cookie used for targeted advertising. Set by Facebook. Expires in 3 months.

Meta Pixel ID in use: 863650361150

3. Local Storage

We use browser local storage (not cookies) to store:

• Your chat message history for session continuity (stored locally in your browser, not on our servers)
• UI preferences such as sidebar state

You can clear local storage by clearing your browser's site data.

4. How to Control Cookies

Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

• See what cookies are set and delete them
• Block cookies from specific websites
• Block all third-party cookies
• Accept or reject all cookies

Note: Disabling essential cookies will prevent you from logging in or using the Service.

Browser guides: Chrome | Firefox | Safari | Edge

Opt Out of Meta Advertising Cookies

• Facebook Ad Preferences — control how Meta uses your data for advertising
• Digital Advertising Alliance — opt out of interest-based advertising
• Your Online Choices (EU) — for European users

5. Changes to This Policy

We may update this Cookie Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date.

6. Contact

Questions about our cookie practices? Email admin@infinitenaturegroup.com.

For more information about how we handle your personal data overall, see our Privacy Policy.